Windows and Doors | Residential and Commercial Installation

Frequently Asked Questions (FAQs)

Custom Vinyl Windows

Why Custom Vinyl Windows?

Custom vinyl windows offer a combination of benefits that make them especially suited for California properties. Vinyl, or polyvinyl chloride (PVC), is known for its resilience, insulation properties, and cost efficiency. But when that material is paired with true customization, the result is a window solution designed to meet the exact structural and aesthetic needs of your home.

What Are Custom Vinyl Windows?

Custom vinyl windows are tailor-made window systems crafted from durable vinyl materials and designed to fit the specific dimensions, architectural style, and functional needs of a property.

What is the Difference Between a Double-Hung and a Single-Hung Window?

The primary distinction between a single-hung and a double-hung window lies in the operability of the window sashes. A sash is the part of the window that holds the glass and can move. In single-hung windows, the top sash remains stationary, while the bottom sash moves vertically. With double-hung windows, both the top and bottom sashes can move independently, allowing for more flexibility in airflow and maintenance. Many of our clients choose both models as their California replacement windows.

How Can I Maintain My Windows?

Maintaining custom vinyl windows is one of the most effective ways to preserve their performance, appearance, and energy efficiency over time. At California Deluxe Windows, we understand the importance of long-lasting value and functionality. Proper care and maintenance can help prevent common problems, extend the life of your investment, and ensure your windows continue to operate and look their best for years to come.

What Are the Key Warning Signs that I Need Vinyl Window Replacement?

When your windows start showing signs of wear, inefficiency, or difficulty operating, those are often indicators that it may be time to consider a vinyl window replacement. Drafts, rising utility bills, fogging between panes, visible frame damage, and trouble opening or closing the windows are all signals.

When Do I Need California Replacement Windows?

The answer depends on the current state of your windows and how well they protect, insulate, and enhance your home. We design, manufacture, and install every one of our custom California replacement windows. If your windows are drafty, hard to open, or outdated, our team provides a seamless upgrade with windows made to your home’s exact specifications.

What Are Signs You Need California Replacement Windows?

Your windows play a crucial role in your home's comfort, energy efficiency, and overall value. Recognizing when it's time to get the best California replacement windows can save you money on energy bills, improve your home's comfort, and prevent costly damage down the road.

Why Buy French Door Handles?

French doors bring light, elegance, and a sense of openness into your space—but none of that means much without the right hardware. French door handles are not just an accessory. They’re a functional, stylistic element that enhances security, usability, and the overall aesthetic of your home.

What Are French Door Handles and What Makes Them Different?

Luxury French Door handles are uniquely designed hardware pieces that complement the aesthetic and function of French doors, providing both elegance and durability. Unlike standard door handles, which are typically created for single, hinged doors, these handles are crafted for a dual-door system—one that opens outward or inward with graceful symmetry.

Why French Door Locks?

They can combine beauty, durability, and performance in one seamless package. At California Deluxe Windows, we manufacture and install premium doors and windows ourselves, giving you direct access to products that elevate your home’s style and security. Our team helps you select and install the right French Door locks to match your décor, your lifestyle, and your safety needs.

What Makes a Soundproof Window?

Noise pollution affects millions of homeowners across California, from bustling city streets to busy airports and highways. Whether you're dealing with traffic sounds, construction noise, or noisy neighbors, unwanted sound can significantly impact your quality of life at home. The solution often lies in upgrading to a properly designed soundproof window that can dramatically reduce noise infiltration.

What areas do you service?
- We service throughout California from the Bay Area to San Diego, with showrooms in Los Angeles and Santa Clara.
Do you manufacture your own windows?
- Yes, we make all our windows in our factory in Los Angeles
Are your products ENERGY STAR compliant?
- Yes, all California Deluxe Windows products (with Argon Gas) meet and exceed the U-Factor and Solar Heat Gain Coefficient (SHGC) requirements for all four climate zones as specified in the ENERGY STAR Program. For more information visit: www.energystar.gov
How can I get more information about your products?
- For information about our products, you can visit our Windows and Doors page or speak with a California Deluxe Windows representative. We train our representatives with thorough knowledge of the products we offer and how to help you find the best product for your home. You can fill out our Contact Form or give us a call at (855) 583-5473 to speak with a representative about our products.

Warranty Questions

Is the warranty in effect automatically?
- Yes, once your California Deluxe Windows purchase and installation are complete, your warranty is in effect. You do not have to submit anything. However, we do recommend contacting our Warranty/Services Department at (818)-349-5566 to ensure that our records have your correct contact information. You will receive service for covered claims with or without your warranty booklet.
Can I transfer my warranty?
- Yes, our warranty is transferable.
What do I do if I have an issue covered by my warranty?
- To obtain service under your warranty, contact our Warranty/Services Department for help at 818-349-5566.
Where is the Order Number and Line Number located on my product?
- All California Deluxe Windows products have a label containing the Order number and Line number. The location of the label depends on the window or door type. For help with locating the Order Number and Line Number on your products, go to Locating Your Order Number on our website or contact our Consumer Services Department for help at 818-349-5566.

Care & Maintenance Questions

How do I clean the vinyl frames on my windows and doors?
- The vinyl frames on your windows and doors can be cleaned with mild, nonabrasive soap and water. Rinse completely with clean water and wipe dry with a soft cloth. NEVER use abrasive or acidic cleaners; they might cause permanent damage to the frame finish.
What do you recommend to clean the glass?
- To clean the glass on your windows and doors, we recommend mild dish soap and water. Rinse completely with clean water and wipe dry with a soft cloth. NEVER use petroleum-based cleaners, abrasive or acidic chemicals, razor blades, putty knives, abrasive pads, or high-pressure water hoses to clean the glass.
How do I lubricate my hardware?
- We recommend that you lubricate the hardware once a year. In areas with high salt air, lubricating the hardware at least twice a year is recommended. After the hardware is clean and dried it must be lubricated to restore smooth operation, and in some cases corrosion resistance. Lubricate should be 100% silicone and can be found at most major hardware stores.

What are the vinyl windows of California Deluxe Windows?

They are made from a type of plastic called polyvinyl chloride (PVC). They are known for their durability, energy efficiency, and low maintenance requirements.

Do vinyl windows corrode or rust?

They do not. And this is one of the reasons vinyl windows are some of the best options for custom-made windows in California. They cannot rust, peel, or flake.

Why should I choose vinyl windows over traditional windows?

They offer many benefits over traditional windows, including energy savings, noise reduction, and improved curb appeal. They are also highly customizable and can be designed to fit any style or size of home.

How do I measure for custom vinyl windows?

You do not have to measure them on your own. Contact us to schedule a free in-home consultation. During the consultation, we will accurately measure your windows to obtain the exact dimensions.

What is the lead time for custom vinyl windows?

Lead times vary depending on the complexity and size of your order. Our team will provide you with an estimated lead time when you place your order.

Do you offer installation services?

Yes, we will install the custom vinyl windows you ordered from us. Our team of experienced installers will ensure that your windows are precisely installed and to your satisfaction.

What is the warranty for your vinyl windows?

We offer the best warranty in the industry. The insulated glass has a lifetime warranty against any seal failure. The white and almond vinyl extrusions are covered by our full lifetime warranty. For other colors or laminated vinyl extrusions, they are protected for 10 years.

Are your vinyl windows energy efficient?

Yes, our vinyl windows are designed to be highly energy efficient. They are equipped with features such as low-E glass and insulated frames to help reduce energy costs and improve indoor comfort.

How do I clean and maintain my vinyl windows?

Vinyl windows require minimal maintenance. We recommend cleaning them with a water solution and a mild soap. You should avoid abrasive cleaners or materials that could scratch the surface.

Do all of your windows come with thermal-pane glass?

Yes, all of our windows come with insulated glass. The glass consists of three pieces of glass sealed to a space. It creates an insulated air space resulting in better thermal performance. The glass also reduces condensation while it keeps the heat in during the winter and removes the heat during summer.

What causes condensation in the windows?

Condensation is caused by excess water vapor in the air that comes into contact with a surface, including a window that causes droplets of water. The windows built by CDW are made to keep the surface of the glass warmer and prevent condensation.

What is low emissivity glass?

It provides year-round comfort. It also boosts energy savings. The glass reduces heat gain, thereby, keeping your home colder during summer. It also keeps heat during winter as it reflects heat back into your home.

Do your windows include grids?

Our windows do not always include grids. You need to specify them in your order. Our grids are available in various styles and configurations. In that case, you can pick the pattern and design that suits your home’s architectural style and personal preferences.

What is the difference between a double-hung and a single-hung window?

The main difference between these two types of windows is how the sashes operate. In a single hung window, the top sash is fixed. The only way to move it up or down is through the bottom sash. The double-hung window, on the other hand, has both top and bottom sashes that you can open and close independently.

Between double-hung windows and sing-hung windows, which ones are more energy-efficient?

Both types are energy efficient. Our team ensures that they are properly installed. Proper installation is vital for your windows’ energy efficiency. Double-hung windows offer better ventilation features, however. Because of that, they provide better airflow that can regulate the temperature in your home and reduce your reliance on heating and cooling systems.

Can I install the windows myself?

You can install the windows yourself. But we do not recommend it. Our team of windows installers will ensure that the job is done correctly. Because they know how to accurately install the custom windows we make, they can avoid potential damage to your home.

Do you also offer custom doors?

Yes, we offer a range of custom doors, including French doors, interior doors, entry doors, sliding doors, and more. They are made from materials that will make your home more energy efficient.

How long will it take to receive my custom doors from CDW?

The timeframe for getting your custom door will depend on a variety of factors, including the sophistication of the design, the availability of the production schedule, and the materials used. We strive to deliver your door in a few weeks from the time of order. However, the timeframe may vary depending on the specific details of your order.

How do I maintain my custom door?

Proper maintenance is key to keeping your custom door in good condition. We recommend cleaning it regularly with a soft cloth and mild detergent and inspecting it periodically for signs of wear or damage. Make sure to lubricate the hinges and other moving parts with a silicone-based lubricant to ensure that it keeps operating smoothly.

What is the warranty on your custom doors?

We stand behind the quality of our custom doors and offer a limited warranty on all our products. The specifics of the warranty will depend on the type of door and the materials used, so please contact us for more information.

Do you have a showroom that I can visit?

Yes, we have showrooms that let us serve Southern California. When you visit our location, you can talk to our knowledgeable representatives who are trained in all aspects of the performance and design of our windows and doors. They are ready to assist you with your home improvement needs.

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